Privacy Policy
Effective from: [DATE TO BE COMPLETED]
1. Data controller
The controller is [FULL BUSINESS NAME], [REGISTERED ADDRESS], Tax ID: [TAX ID], email info@lugsygo.com.
2. Data we process
We may process booking and contact details, including name, email, phone number, booking data, payment information supplied by the payment provider, correspondence, technical device data and CCTV recordings.
3. Purposes and legal bases
- booking and service delivery – performance of a contract;
- payments, complaints and contact – contract and legal obligations;
- security and claims – legitimate interests;
- accounting and tax – legal obligation;
- analytics or marketing – consent where required.
4. Recipients
Data may be shared with hosting, booking, payment, messaging, technical support, accounting and security providers and authorised authorities, only as necessary.
5. Transfers outside the EEA
Where applicable, lawful safeguards such as adequacy decisions or standard contractual clauses are used.
6. Retention
Data is kept for service delivery and then for statutory periods or claims. CCTV is retained only as long as necessary for security unless required as evidence.
7. Your rights
You may request access, correction, erasure, restriction, portability, object, withdraw consent and complain to the Polish data protection authority.
8. Providing data
Providing data is voluntary, but required fields are necessary for booking, payment, contact or complaints.
9. CCTV
The premises at 66D Starowiślna Street, Kraków may be monitored for safety, property protection and incident investigation.
10. Cookies
Details are provided in the Cookie Policy.
11. Automated decisions
As a rule, no decisions producing legal effects are made solely by automated means.
12. Contact
Email info@lugsygo.com or WhatsApp +48 732 859 036.